Reference

Privacy Policy — How We Handle Your Account Information

We collect and process personal data to run your tk222 account, verify deposits and withdrawals through bKash, Nagad and Rocket, and keep the lobby secure.

Account securityPayment verificationData retentionYour access rightsCookie disclosure
tk222 Privacy Policy — How We Handle Your Account Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review, correct or delete the personal information we hold, or if you have a question about this privacy policy, contact us through any of the channels below. We aim to respond within five business days. You can request a copy of your account data, ask us to stop processing it, or submit a complaint about how we've handled your information.

Team online

Live chat

Open the chat bubble in the lobby footer and select Privacy Enquiry from the topic menu. An agent will verify your account and explain your data rights or start a deletion request.

Email support

Send your request to support@tk222 with your registered mobile number and a brief description of what you need. We'll confirm your identity before sharing or changing any data.

Account settings

Log in and visit Settings → Privacy to download a copy of your profile, payment history and session logs, or to close your account and request data deletion under applicable law.

DATA PRACTICES

Security, Retention and Third-Party Disclosure

We encrypt all payment data in transit using TLS and store account credentials in hashed form so our own staff cannot read your password. Session cookies expire after fourteen days of inactivity; analytics data is aggregated and does not identify individual accounts. We keep transaction records for seven years to meet financial-record obligations, then delete them unless a legal hold applies. You control marketing preferences in your account; unsubscribe at any time without affecting your ability to play.

Encryption standard

All bKash, Nagad and Rocket deposit requests pass through TLS-encrypted API calls. We do not store your wallet PIN or OTP; those stay between you and your payment provider.

Cookie types

Functional cookies remember your login and language choice. Analytics cookies measure which game categories load fastest. Advertising cookies track promo clicks; you can opt out in Settings → Privacy.

Retention schedule

We keep active-account data while your registration is open, plus seven years after closure for compliance. If you request deletion, we anonymise your profile within thirty days unless law requires retention.

Your rights

You can access your data, correct errors, restrict processing, object to marketing, request portability or ask for deletion. Contact us through the channels above; we'll verify your identity and process the request.

Common Questions About Your Data

We collect your mobile number, email address, date of birth to confirm age eligibility, and the account name on your bKash, Nagad or Rocket wallet to match deposits to your balance.

We share your wallet account name with our payment processor solely to verify and clear deposits and withdrawals. We do not sell your data to advertisers or third-party marketers.

We anonymise personal fields within thirty days of account closure, but retain transaction records for seven years to meet anti-money-laundering and tax-record obligations under applicable law.

Yes. Log in and go to Settings → Privacy → Download My Data. You'll receive a JSON file with your profile, deposit history, session logs and cookie settings within forty-eight hours.

Open any promo email and click Unsubscribe, or log in and turn off marketing in Settings → Notifications. You'll still receive account-security alerts and withdrawal confirmations.

Availability depends on your local law and eligible regions. If gambling is prohibited where you reside, we cannot lawfully process your registration or account data; close your profile through Settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.